Ohio Department of Development

Home Energy Assistance Program

Percentage of Income Payment Plan




Regular Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is designed to help eligible low-income Ohioans meet the high costs of home heating.


If you are eligible for assistance, the amount of your one-time HEAP benefit will depend on:

  • Federal funding levels
  • How many people live with you 
  • Total household income, and 
  • The primary fuel you use to heat your home

In most cases, the one-time benefit will be a credit applied to your energy bill by your utility company
(or fuel vendor).

Unlike the Emergency Heating Assistance Program, you do not need to have a disconnect notice to apply for regular HEAP.

The total household income of an applicant must be at or below 175 percent of the federal poverty guidelines.


A household applying for HEAP must report total gross household income for the past 12 months for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.

Exceptions to the Guidelines:
Families who live in federally subsidized housing where the heat is included
in the rent are NOT eligible for HEAP.

How to apply for HEAP

Applications are available at all three HAPCAP service centers.  We accept walk-in appointments beginning at 7:30am each morning on a first-come, first-serve basis, however, we strongly encourage you to call before making the trip to ensure we have available walk-in appointments for the day.

To schedule an appointment call your closest service center.

ALL Applicants MUST bring:

  • Proof of citizenship such as birth certificate or voters registration card
  • Proof of gross income for the past 30 days for ALL household members
  • A copy of the electric bill and gas bill
  • A balance due is required on the electric bill
  • Social Security cards for everyone in the household
  • A document that clearly shows age- birth certificate, driver's license or state id
  • If under 60 years of age, documentation from a physician stating that someone in the household has an illness that would benefit from continued electric service.
  • Proof of Disability if you are disabled
  • Households with zero income are required to provide an IRS transcript. Visit or call 1-800-908-9946 for assistance with IRS transcripts.



Athens County
Service Center
HAPCAP Main Office
3 Cardaras Drive
P.O. Box 220
Glouster, Ohio 45732

Hocking County Service Center
Regional Food Center
1005 C.I.C. Drive
Logan, Ohio 43138

Perry County
Service Center
399 Lincoln Park
Drive, Suite B
New Lexington, Ohio 43764

Although walk-ins are acceptable we strongly suggest making an appointment.